Marriott Jacksonville Downtown

I’m trying to figure out when I was booking for 2 nights was supposed to be 383 total then once I arrived and swiped my card it was over 500. Then the guy at the counter could not give me a reason why it changed. Then there was no large pick up truck parking . So I had to park in the city lot which cost me right at 240 dollars for 2 days. Then they would not help with my parking expenses. All I was told if you come and go it would be more so I’m trying to figure out why I would travel to the city to never go out. I will never stay there again 750 dollars for a weekend

Everything was perfect- atmosphere was inviting, the room (king room) was spacious and clean with the right amount of bedding- the river view was a stretch but we could see a small bit of the water.

The room was very clean upon entry. The bed was super comfortable. Our view of the St. John’s River was fantastic.

It was located right across the street from the concert venue we attended. The only thing that was a concern was that there was no place to eat. The hotel restaurant was booked. So we wound up getting hot dogs at the concert venue.

I've stayed several times and the staff is always helpful but Juanye was exceptional. He went out of his way to go above and beyond to assist me with a situation that could have been a crisis. Instead his swift attention helped make my stay even better.